USSA Guide to Faculty Appeals
Who can appeal?
Any student (including those on part-time or distance learning programmes) have the right to appeal. So long as you are registered as a Strathclyde student or on a joint programme where Strathclyde is the administering institution, then you can appeal.
When can I appeal?
You cannot appeal until you have received formal notification of your results through Pegasus. If you have had circumstances that have affected your ability to study effectively that you have been aware of (such as sudden illness), then the University should be made aware of these through the Personal Circumstances process – see our P.C. fact sheet for more information on this!
The deadline that you must submit your appeal by will be included on your result notification. You must submit by this date; if you do not, you will need to provide a reason and evidence for why it is late. Appeals will not be considered under any circumstances if they are received twelve months or more after the date that the Board of Examiners met.
What can I appeal against?
You can appeal against the progress decision or award made by the Board of Examiners, such as a withdraw or repeat decision. If you are a student about to graduate and your degree classification has been affected by a poor result in a class then you may be able to appeal against this grade, but otherwise, you cannot simply appeal against a grade that you are unhappy with or believe is unfair without further grounds. This is called challenging academic judgement and will not be considered by an Appeals Committee.
How do I appeal?
You must complete the Faculty Appeals form. This will ask you for the following information: some personal contact details, the grounds under which you are appealing (see ‘Grounds of appeal’ below), and, crucially, more information about exactly why you are appealing. You will not get the opportunity to explain things in person at the Faculty Appeal stage, so this is your chance to explain what has gone wrong and why; it’s important to be clear and concise about everything here.
You must also submit evidence to support what you are saying – this is so the University has a full understanding of the situation. This can come in a number of different formats, including doctor’s notes covering the relevant time or a death certificate. There is no exhaustive list of what can be counted as evidence, so if you’re not sure if you can use something, ask!
Grounds of appeal
Your appeal must fall under at least one of three categories. These are:
1. Procedural irregularities in the assessment process (including alleged administrative error which could have led the Board of Examiners to reach a different conclusion to that which they might have reached had the effort not been made);
2. Inadequate assessment, prejudice, or bias on the part of the examiners;
3. Medical, personal, or other circumstances which affected a student’s performance of which the examiners were unaware of at the time of the assessment.
If you are unsure which of these your appeal falls under, then pop into the Advice Hub for a chat about it.
Who do I submit the appeal to?
Once you have completed the form and compiled your evidence, you should deliver all the information for the attention of the Faculty Manager to your Faculty Office. The details of these are available at:
What happens next?
Once you have submitted your appeal, you will be sent an acknowledgement of receipt within five working days during term-time and ten outwith. Appeals will usually be considered within 30 working days from the day of submission provided to you on your results notification.
You will be notified in writing of the outcome within seven working days of the decision being made.
What will the outcome be?
Most commonly, if the appeal is upheld, students are offered a discounted attempt at an exam of piece of coursework (i.e. they are allowed to resit as a first attempt) or the chance to repeat a whole class. The Appeals Board cannot automatically change a student's mark, but may, occasionally, request that the Board of Examiners reconsider or remark a piece of work.
What if I’m unhappy with the outcome of the appeal?
If you have appealed to the Faculty and are not satisfied with the outcome, you may have the option of submitting a Senate Appeal. See our Senate Appeal Fact Sheet for more information!